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Refund policy
Return & Refund Policy
Thank you for shopping with Vissi Collection.
Returns
We offer a 7-day return policy from the date you receive your order.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in original packaging
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Proof of purchase must be provided
Non-Returnable Items
The following items cannot be returned:
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Earrings (for hygiene reasons)
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Customized jewelry
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Personalized items
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Gift cards
Damaged or Wrong Product
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos.
We will arrange:
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Replacement, or
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Full refund
Refunds
Once your returned item is received and inspected:
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Your refund will be processed to the original payment method
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Refunds typically take 5-10 business days
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Information
Address:
Khairati, Nautanwa, Maharajganj
Uttar Pradesh, India
Phone:
9125765205